Privacy Policy

Disclaimer

Effective Date: June 10, 2026

Grand Junction Truck Repair LLC (“Company,” “we,” “our,” or “us”) operates LongHaulMechanic.com and provides commercial truck repair, diagnostics, maintenance, and roadside service in and around Grand Junction, Colorado. We respect your privacy and are committed to handling personal information responsibly.

1. Information We Collect

We may collect information you provide directly to us, including:

Name
Phone number
Email address
Vehicle information
Service and repair details
Appointment or service request information
Billing and invoicing information

If you contact us by phone, text message, email, through business listings, or in person, we may keep a record of that communication as needed to provide service and maintain business records.

2. How We Collect Information

We collect information when you:

Call, text, or email us
Visit us in person
Request repair, diagnostic, roadside, or maintenance services
Communicate with us through online business listings or advertisements
Submit information through our website, if applicable

Our website may also collect limited technical information automatically, such as:

IP address
browser type
device type
pages visited
approximate location based on IP

This information is used for basic website operation, security, and performance monitoring.

3. How We Use Information

We use personal information to:

Respond to service inquiries
Schedule and provide truck repair and roadside services
Communicate about diagnostics, repairs, estimates, and invoices
Maintain service records
Improve our website and business operations
Comply with legal, tax, accounting, or regulatory obligations

We do not sell personal information.

4. Sharing of Information

We may share information only when reasonably necessary to operate the business, including:

with service providers that help us run our business, such as invoicing, accounting, communication, or website support providers
to comply with legal obligations, valid legal process, or law enforcement requests
to protect our rights, property, safety, or business operations

We do not share customer information with third parties for their own independent marketing purposes.

5. Text, Phone, and Email Communications

If you contact us by phone, text, or email, we may use that information to communicate with you regarding:

service requests
scheduling
diagnostics
repair updates
invoices
follow-up related to work performed

We do not use customer contact information for unrelated mass marketing without consent.

6. Payments and Invoicing

We may use third-party business tools, including accounting or invoicing software such as QuickBooks, to prepare invoices, manage records, and support business operations. Information provided for billing or invoicing is handled according to the practices of those service providers in addition to our own.

7. Data Security

We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, use, or disclosure. These measures may include limiting access to business records, using password-protected devices and accounts, and retaining records only as needed for legitimate business purposes.

However, no method of data storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep personal information for as long as reasonably necessary to:

provide services
maintain business and tax records
resolve disputes
enforce agreements
comply with legal obligations

When information is no longer needed, we may delete it or securely dispose of it.

9. Your Choices and Requests

You may contact us to:

request access to the personal information we maintain about you
request corrections to inaccurate information
ask questions about our privacy practices

We will review and respond as appropriate under applicable law and business requirements.

10. Third-Party Websites and Services

Our website or online listings may link to third-party websites or services. We are not responsible for the privacy practices of those third parties.

11. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.